Openings in Elk Grove Village, IL

The AAP is headquartered in Elk Grove Village, Illinois, a northwest suburb of Chicago, and maintains a staff of approximately 350 employees. Activities of the Academy include advocacy for children and youth; public education; research; professional education; membership services and advocacy for pediatricians.

Openings in Washington, DC

The Washington DC office was established in 1970 to ensure that children's needs would be addressed by the federal government. The Washington Office, known as our Department of Federal Affairs, has 15 full-time professionals and administrative staff covering a multitude of complex child health and related issues.

Positions available in Elk Grove Village, IL

Customer Service Representative 1

The American Academy of Pediatrics has an excellent opportunity available for an experienced Customer Service Representative in our Customer Service Center located in Elk Grove Village, IL. We seek a professionally assertive, self-starting individual that possesses a positive attitude and excellent interpersonal skills. The selected candidate will have primary responsibilities for a variety of customer service functions including order entry, responding to inquiries from members and customers, as well as providing web site technical assistance. The selected candidate will have a high school diploma or equivalent, some college preferred, and 2-3 years of experience in a customer service/call center environment. Must have excellent written/oral communications, analytical, and organizational skills. PC literate in Microsoft Office software, electronic mail, the Internet and the ability to learn new software products. Bi-lingual candidates are a plus.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/428 and visit our "How To Apply" page.

Director, Technical Business Analysis

The American Academy of Pediatrics (AAP), the nations leading advocacy organization for childrens healthcare, is seeking a customer-focused individual with excellent communication skills to manage multiple projects, build consensus in teams, grasp technical concepts quickly, and translate technical verbiage into easily understandable language in this newly created role housed in our Department of Information Technology (IT). Reporting to the Director, Department of IT/CIO this individual will liaise between IT and AAP staff to create functional specifications and define business requirements for IT project requests, software enhancements, and process improvements, as well as, support AAP departments by ensuring internal developers and 3rd party vendors receive appropriate business requirements and specifications to deliver quality project solutions. Ideal candidates will have a Bachelors degree in Computer Science, Information systems, Business or related discipline required (Masters degree preferred), at least 6 years experience in business/systems analysis, including defining technology solutions that enable business objectives, leading large/complex technical implementations, writing business requirements or functional specifications, and leading teams required, with a proven track record of increasing levels of responsibility. Proficiency with project management methodologies and data modeling concepts essential. Excellent MS Office, Visio, PowerPoint, and MS Project skills required, along with solid working knowledge of relevant technology concepts such as relational databases, client-server, HTML, .NET, and Web-based architectures. Some evenings and weekend work required, as well as occasional travel.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/533 and visit our "How To Apply" page.

Division Coordinator

The American Academy of Pediatrics (AAP), nations leading advocacy organization for childrens health care, is seeking a sharp, forward thinking individual who has knowledge/interest in state government affairs arena to provide administrative and project support to the Division of State Government Affairs. Reporting to the Director, Division of State Government Affairs this individual will be the first line of assistance to those seeking division information or assistance; coordinate meeting and travel arrangements; maintain division budget and expense reports; conduct basic research on topics; and maintain rosters and filing system to keep information organized and accurate. The ideal candidate for this role will have a high school diploma (college degree preferred), 3-5 years administrative experience, government affairs or legal background a plus, strong organizational, communication, and customer service skills, and superb PC skills (Word, Excel). Some overtime may be required.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/360 and visit our "How To Apply" page.

Manager, E-Learning Services

The American Academy of Pediatrics, the nations leading advocacy organization for childrens healthcare, is seeking a self-motivated professional with strong technical acumen, people and project management skills to oversee development and maintenance of our E-Learning infrastructure and Web-based services. The chosen individual will have a variety of key responsibilities which include coordinating and implementing interactive Web-based programs, products, and database applications; researching direct platform and user-interface enhancements and improvements; and contributing to the overall planning, development, implementation, and ongoing evaluation of all e-learning programs, their components, content, and supporting systems. Qualified candidates will have a Masters Degree in adult education, distance learning, instructional design, computer science, information science, or closely related field. Additionally, they will possess at least five years experience in the management of online service platforms, especially those involving distance learning, adult education, and/or continuing education concepts. Experience managing ColdFusion and/or XML-based projects. Familiarity with SQL administration and query writing, user interface development, multimedia asset management, Macromedia Flash, Web site support, and e-learning technologies. Some experience with .NET and additional languages such as JavaScript, Visual Basic, and Active Server Pages preferred. Extensive project management experience required.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/498 and visit our "How To Apply" page.

PREP Publishing Coordinator

The American Academy of Pediatrics, the nations leading advocacy organization for childrens healthcare, is seeking a highly-organized and detail-oriented individual to help contribute to the success of the Pediatrics Review and Education Program (PREP). Accredited by the ACCME, PREP is an annual continuing education program developed by experts to help guide pediatricians through a structured and sequential learning activity that covers the entire spectrum of pediatric patient care Reporting to the Senior Managing Editor, PREP Publications, this individual will perform all aspects of preparing the PREP Self-Assessment (PREP SA) content for production of print and electronic formats; to include developing of Word documents and forms, tracking PREP content to the American Board of Pediatrics (ABP) content specifications database, and developing numerous reports and forms. Works with AAP staff, consultants, volunteers, and vendors to produce educational materials, make meeting/travel arrangements and track -content; and perform various administrative tasks. Qualified candidates will have a Bachelors degree in Journalism or English or an equivalent combination of some college education and work experience; at least five years editorial, proofreading, and reference checking experience essential; one year of desktop publishing experience with manuscripts preferred; and very strong computer abilities including MS Office, Access database, and E-mail. Some weekend work may be required.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/007 and visit our "How To Apply" page.

Positions available in Washington, DC

• Fellowship Opportunities

Manager, Advocacy Relations

The Washington office of American Academy of Pediatrics seeks a highly motivated person to manage, organize and coordinate federal advocacy activities and projects from concept to completion including planning, developing, assisting with and providing support for Academy advocacy efforts to Congress, regulatory and judicial bodies and to other advocacy groups. Responsibilities include extensive writing, media relations, publicity efforts, outreach to special interest groups and supporting membership with understanding legislative process. Develop and/or assist with the production of all AAP public policy materials, including press releases, op/eds, and special projects. Write and submit on a monthly basis the Washington Report for AAP News. Coordinate media events for the department. This includes maintaining content of web site with legislative and policy activities and alerts, developing advocacy materials, recruitment of new key contacts, motivating members to take action and managing the email listserv. In addition, represent the Academy at meetings with various interest groups. Searching for someone interested in working with a dynamic and dedicated team who invites fresh new ideas for the purposes of speaking up on behalf of children and adolescents. Ideal candidate will have worked three to five years in health or government arena and with public relations or journalism experience preferred. Hill or association work is desirable. Must have excellent interpersonal, communication and organizational skills. Capable of handling a full range of delegated responsibilities, work independently, exercise good judgment and display personal initiative in all areas assigned. Bachelors degree in related filled required. Knowledge of and interest in the legislative process issues are required.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference MM/DC and visit our "How To Apply" page.

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