Quality Improvement (QI) focuses on using a systematic approach to improve patient care. Below you can learn more about QI activities that allow you to measure current immunization rates. Participating in QI activities can help you do the following:- Improve patient outcomes (improve immunization rates)
- Improve patients and family satisfaction
- Unite your staff in a common goal
- Improve office efficiency
- Decrease cost
QI activities start by reviewing current processes, and determining ways to improve.
Once an area for improvement is identified, establish the following:
AIM: What are we trying to accomplish?-
MEASURES: How will we know that a change is an improvement?
CHANGES: What changes can we make that will result in an improvement?
Answer these question to help ensure your planning is thoughtful.
In order to test your intervention, you may consider a PLAN – STUDY – DO – ACT cycle. This model is used to rapidly test a change on a small scale, learn from the process, and apply those learnings to another cycle.
Plan: Make a blueprint for what will change. Set your aim, establish measures, and select your ideas for change. Specify the steps you will take and identify who will be responsible for what, when, where, and how. Try to predict the results of the test.
Do: Try your change on a small scale – for example, with a few patients and for a short time – and note what happens.
Study: Evaluate the changes you tried to determine what worked and what did not. Compare the results of the current test with the baseline or previous cycles and the goal.
Act: Adopt, reject, or modify the change so the next cycle can begin. Will you increase the scope if the results were positive, or plan another test if the results were less than desirable? Decide what you will do differently in the next cycle.*
*This is from the AAP Education in Quality Improvement for Pediatric Practices (EQIPP) QI Basics course. This course is included with each EQIPP module and provides a foundation for implementing QI projects in your practice. To learn more or to sign up for an EQIPP course, visit: www.eqipp.aap.org
Sample PDSA Cycles: