Medical Assistant

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Medical Assistant

Team Members and Sample Job Descriptions​​​​​

Medical Assistants (MAs) should be able​ to perform their tasks with accuracy and speed as well as anticipate the needs of both the pediatrician and the patients.

Position Title:  Medical Assistant (MA)

Reports To (Title):  Practice Manager, RN

Approvals:Text Box: Position Summary:Assist the physicians and nurses with the care of patients in each office.


Position Summ​ary:

Assist the physicians an​d nurses with the care of patients in each office.

Essential Functions and Tasks:

Approx. % Of Time:

Function / Task:​

Essential Duties and R​esponsibilities:

  • Answer phones as needed and triage appropriately
  • Prepare rooms for the day
  • Escort patients to room; prepare patients for examinations.
  • Record height/weight and blood pressure for well visit; chart and graph findings
  • Ask parent or patient about chief complaint and document
  • Perform vision and hearing screening as necessary
  • Assist doctors as needed with sick visits, as well as well-child visits, school or camp physicals, and paperwork preparation as needed
  • Clean and restock rooms and equipment.
  • Assist as needed with securing referrals and making specialist or test appointments
  • Relay messages as may be required by physicians
  • Assist at front desk as necessary with phones and filing
  • Obtain blood samples if certified by finger stick or venipuncture
  • Urine culture and analysis preparation
  • Prepare for and run laboratory tests
  • Assist providers and nurses with procedures
  • Prepare instruments for autoclave
  • Order and stock supplies
  • Clean toys.
  • Miscellaneous as requested.
  • Review insurance information, phone numbers and contact information at each visit
  • Provide patient education
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EHR Prep​​aration:

  • Identifies if immunization records are available, if not check online registry
  • If new patient locates old records from filing (or parent)
  • If new patient with no immunization records, obtains releases from parent to request records, contact previous health care center to obtain immunization records via fax
  • Empties provider "out" baskets periodically throughout the day
  • Schedules same day sick call and some well visits as needed during the day
  • Brings schedules to providers at the end of the day for following day's sick call

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skills, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education a​​nd Experience

High school diploma or general education degree; related work experience

Physical De​mands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to ​perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit; walk; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds.

Work Envir​​​onment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is occasionally exposed to fumes or airborne particles, toxins or caustic chemicals, and risk of electrical shock, radiation, and exposure to infectious diseases. 

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