patient-access-management AAP.org > Professional Resources > Practice Transformation > Managing the Practice > Patient Access Management Managing the PracticePatient Access ManagementSetting Office HoursMaking the Best Use of Office HoursPhysician SchedulingExtended Office HoursOpen Access SchedulingTelephone Care and After Hours CareSetting Office Hours Making the Best Use of Office Hours Physician Scheduling Extended Office Hours Open Access Scheduling Telephone Care and After Hours Care Marketing the PracticeSocial MediaOffice WebsitesOn Hold MessagingOrganizing and Growing the PracticeOrganizational ChartsManagement vs. LeadershipPractice Aggregation and Growth ModelsFull Asset MergerStaffingThe Importance of TeamworkBenefits of a Strong Practice ManagerTeam Members and Sample Job DescriptionsDetermining Pay StructureStaff TrainingsStaff SchedulingPerformance EvaluationEmployee HandbookOffice WorkflowImplementing Team Meetings and HuddlesIdeas and Examples for Improving WorkflowPatient Health Information ManagementThe Health Insurance Portability and Accountability Act (HIPAA)Electronic Medical RecordsRetention of Pediatric Medical RecordsQuality ImprovementGroup Purchasing Organizations - GPOsClosing the PracticeThings to Consider Before Closing the PracticeNotifying Patients and Families of Practice ClosureMedical Record RetentionMedical Malpractice Insurance and Tail CoverageAddressing Patient IssuesObtaining Patient FeedbackHandling Patient ConcernsDischarging Patients from the PracticeCommunication Strategies for Discontinuing Contracted Insurances Patient Access Management Providing high quality care does not count for much if it cannot be readily accessed. Ensuring that patients and families can access the care they need, when they need it, is an important part of providing a medical home. Setting Office Hours There are many considerations to setting office hours. This article discusses several of these options and includes a sample schedule. Making the Best Use of Office Hours This article discusses the most common and effective scheduling templates for the pediatric practice. Physician Scheduling This article discusses the pros and cons of common scheduling methodologies, as well as things that pediatricians should consider in setting their office hours. Extended Office Hours Resources related to the benefits of extending office hours in a pediatric practice setting. Open Access Scheduling This article outlines the benefits of open access scheduling and provides implementation tips for practices. Telephone Care and After Hours Care Guidance on how to use technology to connect with patients and families, from providing telephone care when the office is closed to providing video-enabled visits. Advertising Disclaimer