Patient Access Management

Patient Access Management


Providing high quality care does not count for much if it cannot be readily accessed. Ensuring that patients and families can access the care they need, when they need it, is an important part of providing a medical home.

Additional AAP Patient Appointment Resources

Sample Monitoring of Appointment Needs and Preferences Policy

Sample Access Improvement ​for Appointments Policy​​
Customizable policy to enhance performance related to appointment access as it applies to patients calling the office during normal business hours and after-hours for care.​

Sample Appointment Availability Policy​
To ensure that office schedules maintain appropriate availability to maximize patient access to care. ​​​​​​​

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