Patient Access Management Patient Access Management Providing high quality care does not count for much if it cannot be readily accessed. Ensuring that patients and families can access the care they need, when they need it, is an important part of providing a medical home. Setting Office Hours There are many considerations to setting office hours. This article discusses several of these options and includes a sample schedule. Making the Best Use of Office Hours This article discusses the most common and effective scheduling templates for the pediatric practice. Physician Scheduling This article discusses the pros and cons of common scheduling methodologies, as well as things that pediatricians should consider in setting their office hours. Extended Office Hours Resources related to the benefits of extending office hours in a pediatric practice setting. Open Access Scheduling This article outlines the benefits of open access scheduling and provides implementation tips for practices. Telehealth Care and After Hours Care Pediatricians and members of their health care team can use technology to connect with patients and families, from providing telephone care when the office is closed to providing video-enabled visits. Setting Office HoursThere are many considerations to setting office hours. This article discusses several of these options and includes a sample schedule.Open Access SchedulingThis article outlines the benefits of open access scheduling and provides implementation tips for practices.Making the Best Use of Office HoursThis article discusses the most common and effective scheduling templates for the pediatric practice.Physician SchedulingThis article discusses the pros and cons of common scheduling methodologies, as well as things that pediatricians should consider in setting their office hours.Extended Office HoursResources related to the benefits of extending office hours in a pediatric practice setting. Additional AAP Patient Appointment Resources Sample Office PoliciesThe following sample office policies can be customized for use in your practice:Monitoring of Appointment Needs and PreferencesAccess Improvement for AppointmentsAppointment AvailabilityArrangement of Alternative AppointmentsSecure Electronic System for Appointment, Referral, and Test Result Requests Advertising Disclaimer