As one of the most useful tools in a pediatric practice, an employee handbook can help provide employees with written policies, work rules, and benefits that can ultimately create a framework for successful relationships between employer and employees. A well structured employee handbook can also quickly and easily assist in addressing misunderstandings and/or complaints that may arise among employees.
The handbook should be used to express the following:
- Mission, vision and philosophy of the practice
- Employer expectations
- Procedures for reporting staff grievances
- Benefit information
Bear in mind that when writing an employee handbook it is best to determine what the practice wants the staff to understand. Begin by answering the following questions:
- What is expected of the employer and the employee?
- What types of services are being provided to patients?
- What are the practice's wage policies, benefits, and working conditions?
Addressing staffing and human resource related issues can also be extremely challenging and overwhelming at times, however are main functions of managing a pediactric practice. The employee handbook can provide a reference for unbiased and just administration of policies on behalf of the practice manager or practice leadership. It can also be benefical to form a committee or task force made up of various stafff members to particpate in the development and regular review of the practice's employee handbook.