Team-based care allows physicians to connect with their patients on key clinical issues and provide comprehensive, continuous, coordinated care by involving more of the practice staff in patient care as appropriate to their training and capabilities. Team-based care can also increase a practice's efficiency and productivity.  ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Why Team-​​Based Care? 

Several changes in the healthcare environment are driving the move toward team-based medical care:

  • Shortages of primary care physicians 
  • Influx of new patients with medical insurance 
  • Adoption of the medical home 
  • Emerging payment and care delivery models 

Understanding the Importa​​nce of Team-Based Care 

Team-based care engages a greater number of staff in patient care and affords physicians, as the leader of a practice team, additional time to listen, think deeply, and develop relationships with patients and their families. 

Team members are aware of the health history, status and unique needs of the patient and family and are assigned different responsibilities, which together are designed to result in continuous, comprehensive, coordinated care during and between visits. As a result, all members of the team feel engaged in their key role of caring for the patient. 

A successful collaborative team environment includes the following: 

  • ​​A culture of trust 
  • Clearly defined roles and responsibilities 
  • Strong leadership 
  • Respectful and empathetic open communication 
  • Appreciation of diversity 
  • Equal participation among all team members 
  • Established common goals 
  • Consensus decision making 
  • Solution-focused problem solving 
  • Ongoing evaluation ​ 

For more information: 


​​​​​​​​Team-Based Care in the Primar​​y Pediatric Practice – Implementation Strategies

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American Academy of Pediatrics