​Texas Children's Health Plan is a Medicaid managed care organization that collaborated with the Baylor College of Medicine to open the Centers for Children and Women, clinics that serve as a patient- and family-centered medical home. The project's family-centered, multi-disciplinary approach to care has resulted in a reduction in Emergency Department visits, significant cost savings, and high family satisfaction ratings.


Implementation Insights:

  • Implement quality improvement methodology to facilitate implementation of the medical home model of care.
  • Co-locate behavioral health, dental health, and primary care services.
  • Train all staff in motivational interviewing to encourage a family-centered approach to care.
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American Academy of Pediatrics