Communicating with Familes

 Communicating with Families

The AAP recommends that pediatric care providers integrate patient- and family-centered care in their practices, which includes asking about and reinforcing family strengths. Bright Futures offers tips for implementing a system for eliciting parental strengths and needs.

Featured Resources

Patient Handout - Printable handout for families developed by the AAP's STAR Center that healthcare professionals can distribute with screening forms. These handouts can be used as a cover sheet to explain the importance of a caregiver completing screening forms. Available in English and Spanish.

Office Poster - Printable poster developed by the AAP's STAR Center that practices can display to encourage families to complete screening forms. The poster can be used to help reinforce a caregiver completing the screening forms. Posters can be displayed in the waiting area or clinic rooms. Available in English and Spanish

Video - This companion video developed by the STAR Center reinforces to caregivers the importance of screening and completing screening forms. The video is formatted to be played in waiting areas and/or social media channels.

Screening Time Simulations - Interactive simulations developed by the AAP's STAR Center that enable you to practice having effective, family-centered conversations that address screening results and plan for referral and follow-up.

Building Your Medical Home: Implementing Family-Centered Care 2020YesWebsiteOffers background on family-centered care, as well as tools and resources to support the provision of family-centered care.
Identifying Family Strengths: Practice Examples for CliniciansYesToolkitExamples of questions that can be used to identify family strengths, organized around the protective factors framework.
Patient- and Family-Centered Care and the Pediatrician's Role2020YesPolicyPolicy statement outlining the core principles and benefits of patient- and family-centered care.
The Pediatrician's Role in Family Support and Family Support Programs2017YesPolicyPolicy statement with recommendations for assessing strengths and stresses in families, and collaborating to support family relationships.
Promoting Resilience 2020YesWebsitePromoting ResilienceWeb site providing information on resilience and how pediatric health care providers can help increase resilience in children .
Shared Decision-Making and Children With Disabilities: Pathways to Consensus2017YesClinical ReportClinical Report on shared decision making.
Building Resilience 2016NoToolkitBrief report from ZERO TO THREE defines resilience at the individual, family, and community level and offers suggestions for building resilience in parents.
Changing Relationships: How to Foster Effective Communication with Patients and Families2016NoWebinarWebinar with strategies for improving communication with families.
CAHMI Well-Visit Planner (WVP)2020NoToolkitAn online tool used for gathering information about parental concerns prior to an appointment. It allows visits to be individualized and engages parents in well-child care (Also available in Spanish).
Georgetown University National Center for Cultural Competence 2020NoWebsiteInformation for providers on cultural competency, including self-assessment tools.
Parenting Knowledge among First-time Parents of Young Children2018NoArticleChild Trends report exploring findings from a study on the knowledge of first-time parents about child development and parenting.
5 Things to Know About Parents' Knowledge of Parenting and Early Childhood Development2018NoWebsiteChild Trends blog post explaining research findings on parent knowledge and preferences about early child and parenting information.
Motivational Interviewing 2020NoVideoA short AAP video available to Pediatric Care Online subscribers.
Always Use Teach-back!2020YesToolkitinteractive learning module, and a video on using teach-back.
Agency for Healthcare Research and Quality (AHRQ) Teach-back Intervention2020NoWebsiteDescribes the "teach back" method to ensure that health information that is shared with families is completely understood.
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