FAQ - Institutions

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Frequently Asked Questions - Institutions and Group Practices

Scroll down to see answers to some frequently asked questions. Bookmark this page and check back; we will continue to update it with more information as we get closer to our launch date. If you have a question that you don’t see here, please submit your question through our inquiry form.

General Overview

When did the AAP Publications platform launch?

The new platform (publications.aap.org) launched on November 8, 2021.

How will my library and my users be affected?
The AAP is making every effort to provide a seamless and transparent migration. The users’ ability to engage with the content should not be affected. Check back for information for migration in the near future.

What is the URL of the new platform?
The URL is https://publications.aap.org.

The individual titles use the following links, as of November 8, 2021:

JOURNALS

Pediatrics: https://publications.aap.org/pediatrics
Hospital Pediatrics: https://publications.aap.org/hospitalpediatrics
Pediatrics in Review: https://publications.aap.org/pediatricsinreview
NeoReviews: https://publications.aap.org/neoreviews
AAP Grand Rounds: https://publications.aap.org/aapgrandrounds

NEWS

AAP News: https://publications.aap.org/aapnews

POINT-OF-CARE SOLUTIONS

Pediatric Care Online: https://publications.aap.org/pediatriccare
Red Book Online: https://publications.aap.org/redbook
Pediatric Patient Education: https://publications.aap.org/patiented
AAP Pediatric Coding Newsletter: https://publications.aap.org/codingnews
AAP Toolkits: https://publications.aap.org/toolkits
AAP ADHD Toolkit: https://publications.aap.org/toolkits/pages/ADHD-Toolkit
AAP Autism Toolkit: https://publications.aap.org/toolkits/pages/Autism-Toolkit
AAP Bright Future Toolkit: https://publications.aap.org/toolkits/pages/Bright-Futures-Toolkit
AAP Mental Health Toolkit: https://publications.aap.org/toolkits/pages/Mental-Health-Toolkit

BOOKS

AAP Books: https://publications.aap.org/aapbooks
AAP Institutional eBook Collections: https://publications.aap.org/aapbooks/pages/collections
NRP eBook collection: https://publications.aap.org/aapbooks/collection/494/NRP-eBook-Collection

Whom can I contact if I have a question about the impact to my organization?
Please submit your question to institutions@aap.org.

AAP Publications Migration Checklist

Update link resolver, URL, and discovery layer changes. Examine your system’s requirements. For instance,
- Will updates to records occur through an automated process through your vendor, or do you need to deactivate any old records and activate new records?
- Do you need to update any URLs?

We have been in touch with many discovery service organizations, including EBSCO Discovery, Scopus, CNKI, and OCLC. If there are specific services you have questions about, please contact us.

Gather historical usage statistics. We recommend you begin pulling statistics regularly from the platform if you do not already do so.
- Statistics for AAP Journals and eBooks from the Highwire platform (usage prior to Fall 2021) will not be available from the new Silverchair platform. You may refer to the steps here for retrieving usage statistics from the Highwire Dashboard admin portal. NOTE: Requesting multi-year Title Master Reports can take a significant amount of time or result in a timeout. When requesting COUNTER 5 Title Master reports we recommend excluding all attributes and requesting each report separately by single calendar year.
  - ***ACCESS TO THIS PORTAL WILL NO LONGER BE AVAILABLE AFTER DECEMBER 31, 2021.
- Statistics for AAP Point-of-Care Solutions on the current Silverchair platform will also not be available on the new Silverchair platform. You may refer to the steps here for retrieving usage statistics from the current Silverchair Platform.
  - ***ACCESS TO THIS PORTAL WILL NO LONGER BE AVAILABLE AFTER DECEMBER 31, 2021.
  - UPDATE (Oct 2021): Silverchair will be exporting all COUNTER 5 and Institutional Activity reports for AAP Point-of-Care Solutions for 2019, 2020, and eventually 2021, and will be working to make those reports available in the new SiteManager.
Sign up for theIPRegistry.org, if you are not already registered. To submit IP address updates to AAP you need to submit them via theIPregistry.org. Once approved all IP addresses updates are received from theIPregistry.org via API and automatically updated in our authentication system. You can learn more about theIPregistry or sign up for theIPregistry here.
Prepare third-party online authentication (not available yet). More information to come.
Verify your library administration account information. After launch, we will be in touch with library administrators about the details for verifying and updating their admin accounts and contact information. For instance, if you used Shibboleth authentication on the old platform, you will need to set this up in the new tool. You may refer to the steps here for updating global username/password on the current Silverchair Platform.
Update usage statistics links. You will now pull usage statistics from the Silverchair platform. SUSHI reporting options will also be available on the platform. Make sure to bookmark the new admin portal to make finding your usage statistics in the new platform easier. You may refer to the steps here for retrieving usage statistics from the current Silverchair platform.
Verify your access to purchased entitlements (not available yet). After the platform launch, please contact us at our inquiry form if you experience access issues.

Migration Questions

Please review the AAP Publications Migration Checklist above for instructions on pre-launch and post-launch steps to ensure continuity.

Is there anything I need to do to ensure continuity? How will knowledge bases and discovery services be affected?
All URLs will be redirected. However, to ensure continuity and the best possible user experience, libraries are encouraged to make updates to URLs used in library catalogues, discovery tools, and hyperlinks.

We are working with our discovery services partners to ensure that they are also updating their links, but libraries are responsible for some links, including their own locally held knowledge bases. Redirects may not work with these services, and so we urge you to update them.

Linking syntax and KBART files will be available at launch.

Will there be any interruption of service?

No, there should not be any interruption of service. However, we recommend that you verify that your access and links are working.

Does my discovery service vendor already know about the domain change?

To date, we are in touch with many discovery service organizations, including EBSCO Discovery, Scopus, CNKI, and OCLC. If there are specific services you have questions about, please contact us.

Will there be any impact on usage reports?

For the new platform (hosted by Silverchair), COUNTER usage data will be captured by Silverchair and will be available through its institutional admin tool. We encourage users to download any historical usage statistics that they require by November 8, 2021. Please review the AAP Publications Migration Checklist on this page for steps on gathering historical usage statistics.

I am an account administrator for an institution. What things can I manage via the Account Administrator area?

You will be able to pull usage reports, manage access options, update IP addresses via IP Registry, and upload your institutional logo.

Will I need to make changes to my proxy settings?

Institutional administrators will be able to set up proxy settings under the administrator dashboard.

Prior to launch, AAP will provide a list of Federations that will be supported. Contact us through our inquiry form if your federation is not listed, so that we can pursue enabling it.

Will I need to make any changes to the Shibboleth/OpenAthens set up?

The AAP is making every effort to migrate customers' OpenAthens access to the new platform, which treats OpenAthens as a Shibboleth Federation. Please verify access after launch and feel free to contact us.

Is the new AAP Publications OCLC EZproxy Stanza Live?

OCLC is in the process of posting our updated stanzas, which you can find here.

Is Federated access through SAML authentication available?

Federated access to AAP Publications is supported through the Federation selector option on the Institutional login area of the site. You may also generate a custom Redirector URL for your institution.

How do I set up WAYFless URLs?

WayFless access to AAP Publications is supported through an OpenAthens Redirector link. You may verify if you are registered with OpenAthens Federation here. Steps on generating an OpenAthens Redirector link can be found here.

I incorporate HTML integration of Pediatric Patient Education (PPE) on my practice or institution Web site*. Does anything need to change?

If you use the Handout Links provided by AAP, you will need to update the code. (Click here to download.) The HTML displays categories and the top 3 handouts for each one. Current list contains multiple categories, but users may omit categories and/or select different handouts by editing the HTML.

If you use the Search Box provided by AAP, you will need to update the code to the new HTML (Click here to download. ) Using the search box and clicking the “Go” button takes the user to the PPE search results page.

* This feature is available to practices and institutions that subscribe to Pediatric Care Online or Pediatric Patient Education. Referring URL authentication with the site where links are posted is required for users to access full content. For the integration option, referring URL or IP authentication may be appropriate, depending on the use.

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